Privacy Policy
Last updated: May 26, 2026
This is a placeholder privacy policy. A full policy will be published before public launch. Please contact privacy@pete.vet with questions in the meantime.
Information we collect
Pete collects information you provide directly during the intake conversation, including service history, medical conditions claimed, and documents you upload. We also automatically collect technical data about your visit, such as IP address and device type.
Pre-consent conversations
When you start talking with Pete before creating an account, we temporarily store the conversation so you can continue if your browser refreshes. If you don't create an account within one hour, we automatically delete the conversation and any associated data.
How we use information
Pete uses collected information to create and maintain case files, operate intake workflows, improve service quality, and connect veterans with qualified representation when they consent.
How we share information
Pete shares case information with VA-accredited attorneys only when needed to evaluate or support representation and only according to the consent and privacy controls in effect at launch.
Security
Pete uses administrative, technical, and organizational safeguards designed to protect sensitive veteran information from unauthorized access, loss, misuse, or disclosure.
Your rights
Pete will provide reasonable ways for users to access, correct, export, or request deletion of personal information where required by applicable law.
Contact
Questions about privacy can be sent to privacy@pete.vet while the full privacy policy is being prepared.